Question 1

Radical Storage 在 法兰克福 有哪些合作伙伴？

Accepted Answer

我们的合作伙伴都是精挑细选的当地企业（酒店、商店、储物柜），符合严格的安全和服务标准。每个地点的质量都经过验证和定期检查。

Question 2

Is it safe to store luggage storage in 法兰克福?

Accepted Answer

Yes, your peace of mind is our priority. All locations are carefully vetted and regularly rechecked. Every bag is covered by a €3000 warranty and supported by 24/7 customer service.

Question 3

在 法兰克福 寄存行李的费用是多少？

Accepted Answer

价格从€3.90/天起，视袋子大小而定。结账时每袋收取€1.99费用，用于支付€3000保证金和 24/7 全天候支持费用。

Question 4

How does the guarantee work?

Accepted Answer

Each bag is insured up to €3000 against damage, theft, or loss. If something goes wrong, our 24/7 support team will guide you through the process to resolve the issue as quickly as possible.

Question 5

Are there size or weight limits?

Accepted Answer

No size limits! Store anything from backpacks to surfboards or bikes, we've got space for it all.

Question 6

Can I modify my booking?

Accepted Answer

Yes. You can edit your reservation anytime up to drop-off, directly from your confirmation email or by contacting customer support.

Question 7

Can I cancel and get a refund?

Accepted Answer

Yes! If you change your mind you can cancel free of charge up to one hour before your check-in time.

Question 8

What if I'm early or late for drop-off or pickup?

Accepted Answer

Minor delays are fine, our partners are flexible. However, significant lateness, especially for pickup, may result in extra fees charged by the location. For peace of mind, choose the 'Flexible hours' option when booking.

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