Yes — Radical Storage is a legitimate luggage storage service used by millions of travelers every year. With a 4.8/5 rating across 589,000+ reviews, a €3,000 security guarantee on every booking, and 15,000+ locations worldwide, it’s one of the most established luggage storage networks in the world. Here’s everything you need to know before you book.
What Is Radical Storage?
Radical Storage is a luggage storage network that gives travelers access to thousands of secure storage points worldwide. These include vetted local businesses — cafes, shops, and hotels — as well as Radical Storage’s own lockers and partner locker networks. Every location is screened for reliability and professionalism before being listed on the platform.
You book through the Radical Storage app or website, receive instant confirmation, drop your bags at the partner location, and pick them up when you’re ready. The partner handles the physical storage; Radical Storage handles the booking, guarantee, and customer support.
| Founded | 2016 |
| Locations | 15,000+ |
| Overall rating | 4.8/5 (589,000+ reviews) |
| Trustpilot | 4.3/5 — “Excellent” (10,230+ reviews) |
| Price | From $4.90/bag per day |
| Security guarantee | Up to €3,000 per booking |
| Cancellation | Free cancellation |
| Headquarters | Rome, Italy |
Is Radical Storage Safe?
Every booking on Radical Storage includes a security guarantee of up to €3,000 per reservation. This covers loss, theft, or damage to your belongings while they’re in storage. You don’t need to purchase any add-on — the guarantee is included in every booking at no extra cost.
Partner locations are carefully vetted before being listed on the platform. Radical Storage works exclusively with established local businesses that meet its reliability and professionalism standards. Each location has its own public rating and review score, so you can see exactly what other travelers thought before you commit.
Your bag is never left unattended in a random locker — it stays in an active business premises with staff present during opening hours.
Radical Storage Reviews Across Platforms
Radical Storage is reviewed across multiple independent platforms — not just one. Here’s the full picture:
| Platform | Rating | Reviews |
| Overall (aggregate) | 4.8/5 | 589,000+ |
| Trustpilot | 4.3/5 — “Excellent” | 10,230+ |
| Google Play Store | 4.8/5 | 4,900+ |
| Apple App Store | 4.4/5 | 1,000+ |
Across more than 589,000 reviews, the consistent picture is a reliable, high-rated service. The Google Play rating — 4.8 with 500K+ downloads — reflects a large base of repeat users who trust the app for ongoing travel needs.
Common themes in positive reviews: easy booking, friendly partner staff, convenient locations near major transport hubs and attractions, and peace of mind from the security guarantee. Negative reviews — which do exist on any platform at this scale — typically relate to specific partner locations rather than the platform itself. Radical Storage’s support team responds publicly to complaints on Trustpilot.
You can read reviews directly at Trustpilot.
How Does Booking Work?
The process is straightforward:
- Search by location — enter a landmark, station, or address to see nearby storage options
- Choose a location — filter by hours, rating, and distance; each listing shows real reviews
- Book and pay online — instant confirmation sent to your email; pricing is per bag per day with no hidden fees
- Drop off your bags — show your confirmation at the partner location; staff will tag and store your bags
- Pick up when ready — return any time during the partner’s opening hours and collect your bags
Cancellations are free if you change your plans. If you run into any issue, Radical Storage’s customer support team is reachable at support@radicalstorage.com.
Common Concerns — Answered
Is the storage location actually a real business?
Yes. Every partner is a real, operating business — not a pop-up or an unmanned locker. You’ll typically be storing at a cafe, hotel, convenience store, or similar establishment with staff on-site. The address is confirmed in your booking confirmation and visible on the map before you pay.
What if the partner is closed when I arrive?
Each listing shows exact opening hours, and your booking confirmation includes these details. If you arrive outside of operating hours, the location won’t be able to accept your bags. Always check the hours before booking and plan accordingly. If a partner is unexpectedly closed, contact Radical Storage support immediately for assistance.
Is my bag insured?
Every booking includes coverage up to €3,000 in case of loss, theft, or damage. This is not travel insurance — it applies specifically to items stored through the Radical Storage platform. For particularly valuable items, review what’s covered in the terms before booking.
Is Radical Storage available in my city?
Radical Storage operates in 2,000+ cities across Europe, North America, Asia, and beyond. Coverage is strongest in major travel destinations — capital cities, transport hubs, and popular tourist spots. Check the luggage storage search to see if your destination is covered.
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Is Radical Storage Legit? — FAQ
Yes. Radical Storage is a legitimate luggage storage platform founded in 2016 and headquartered in Rome, Italy. It operates in 2,000+ cities worldwide and has over 10,000 reviews on Trustpilot, rated 4.3 out of 5 (Excellent).
Yes. Every booking includes a security guarantee of up to €3,000 covering loss, theft, or damage. All partner locations are vetted businesses with staff on-site. You can also read reviews for each specific location before booking.
Radical Storage charges travelers a fee per bag per day. Part of that fee goes to the partner business hosting the storage. Radical Storage takes a platform fee for handling bookings, customer support, and the security guarantee.
Contact Radical Storage support at support@radicalstorage.com. The team responds to issues including partner location problems, unexpected closures, and claims under the €3,000 security guarantee.
Yes. Radical Storage offers free cancellation. Check the cancellation policy on your specific booking confirmation for details.
Yes. Radical Storage has locations across major US cities including New York, Los Angeles, Chicago, and many others, as well as hundreds of destinations in Europe, Asia, and beyond.
Unlike coin-operated lockers, Radical Storage uses real businesses as storage points. Your bag is kept in a staffed premises, not in an unmonitored locker. Every booking also includes a €3,000 security guarantee, which traditional lockers don’t offer.
