Question 1

Que tipo de locais são parceiros da Radical Storage em São Paulo?

Accepted Answer

Os nossos parceiros são empresas locais cuidadosamente selecionadas (hotéis, lojas, cacifos) que cumprem normas de segurança e de serviço rigorosas. A qualidade de cada local é verificada e controlada regularmente.

Question 2

Is it safe to store luggage storage in São Paulo?

Accepted Answer

Yes, your peace of mind is our priority. All locations are carefully vetted and regularly rechecked. Every bag is covered by a R$17570 warranty and supported by 24/7 customer service.

Question 3

How much does it cost to store luggage in São Paulo?

Accepted Answer

Prices start from R$30/day, depending on bag size. A R$10.50 fee per bag is added at checkout to cover the R$17570 Guarantee and 24/7 support.

Question 4

How does the guarantee work?

Accepted Answer

Each bag is insured up to R$17570 against damage, theft, or loss. If something goes wrong, our 24/7 support team will guide you through the process to resolve the issue as quickly as possible.

Question 5

Are there size or weight limits?

Accepted Answer

No size limits! Store anything from backpacks to surfboards or bikes, we've got space for it all.

Question 6

Can I modify my booking?

Accepted Answer

Yes. You can edit your reservation anytime up to drop-off, directly from your confirmation email or by contacting customer support.

Question 7

Can I cancel and get a refund?

Accepted Answer

Yes! If you change your mind you can cancel free of charge up to one hour before your check-in time.

Question 8

What if I'm early or late for drop-off or pickup?

Accepted Answer

Minor delays are fine, our partners are flexible. However, significant lateness, especially for pickup, may result in extra fees charged by the location. For peace of mind, choose the 'Flexible hours' option when booking.

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