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The O2 bag policy at London’s premier entertainment venue restricts bags to A4 size or smaller. Understanding the O2 bag policy before arriving prevents entry issues at this 20,000-capacity arena on the Greenwich Peninsula. This guide covers exact size limits, prohibited bag types, storage options, and costs.
O2 Arena Bag Policy: Size and Type Restrictions
The O2 Arena bag policy and The O2 Arena bag policy permit one bag per person, maximum A4 size (297mm × 210mm or approximately 11.7 × 8.3 inches). Standard handbags meeting this dimension qualify.
| Allowed Bags | Prohibited Bags |
| Small handbags (A4 or smaller) | Backpacks |
| Clutch bags | Travel cases/suitcases |
| Small crossbody bags | Laptop bags |
| Purses (A4 or smaller) | Camera bags |
| Large tote bags |
The O2 London bag policy and the London O2 bag policy strictly enforce these restrictions. Security staff rarely make exceptions on event day. All bags undergo screening before entry.
O2 Bag Drop and Storage Options
The O2 bag drop facility sits just outside the main arena entrance. The O2 Arena bag storage accepts bags exceeding A4 size at £10 per bag. American Express cardholders receive a complimentary bag drop for one bag per card per event.
| Storage Option | Cost | Details |
| American Express Bag Drop | Free | One bag per Amex card per event (excludes prepaid cards) |
| Standard Bag Drop | £10/bag | Main entrance, closes 30 min after event |
| Outlet Bag Drop | Free | Icon Outlet purchases only, 4pm-30min after show |
| Arena Cloakroom | £3 coats / £5 bags | Entrance E, standing tickets only, policy-compliant bags |
Important: All bags undergo search and screening before bag storage acceptance. The O2 assumes no responsibility for lost, stolen, or damaged items. Storage at your own risk.
O2 Lockers and Cloakroom
O2 lockers do not exist at The O2 Arena. The venue offers bag drop and cloakroom services instead. The O2 Arena cloakroom operates at Entrance E for standing ticket holders only.
The O2 Arena lockers are not available. For O2 concert bag policy compliance, the cloakroom accepts only small bags meeting A4 size requirements. Larger bags must use the £10 bag drop facility outside the main entrance.
Cloakroom Details:
Location: Entrance E
Eligibility: Standing ticket holders only
Cost: £3 for coats, £5 for compliant bags
Payment: Card only (cashless venue)
Closing: 30 minutes after show ends
Capacity: Limited, first-come-first-served
Uncollected items: Held 7 days
O2 Clear Bag Policy
The O2 clear bag policy does not require transparent bags. Unlike some US venues, The O2 Arena permits opaque bags provided they meet A4 size restrictions. Clear bags offer no advantage over standard handbags, purses, or clutches at this London venue.
What You Can Bring Into The O2
Permitted Items:
- Mobile phones and small cameras (no professional equipment)
- Empty crushable water bottles
- Hand sanitizer (100ml max)
- Prescription medications (with documentation)
- Medical equipment including EpiPens (subject to security check)
- Food/drink for medical or religious reasons (prior email approval required)
Prohibited Items:
- Outside food and beverages
- Glass containers
- Professional cameras with lenses exceeding 20cm
- Umbrellas larger than small folding size
- Laptops (except suite levels at certain events)
- Illegal substances
- Weapons of any kind
Security Screening Process
The O2 operates intelligent security screening systems. The process:
1. Finish food/drink before approaching security
2. Have tickets ready for scanning
3. Keep bags and coats on (no need to empty pockets unless instructed)
4. Pass through screening system when directed
5. Additional search at table if required
The screening system is safe for everyone including those with pacemakers or who are pregnant. Arrive early to account for security processing time, especially for high-demand events.
Luggage Storage Near The O2
For visitors with luggage exceeding O2’s bag policy, Radical Storage operates locations near North Greenwich Station and throughout London. Drop bags for €5 per day with €3,000 insurance coverage.
Book through the Radical Storage app for locations near The O2. This proves essential for visitors attending events before hotel check-ins or after checkouts, or anyone traveling through London with luggage before concerts. The O2’s £10 bag drop handles event day needs, but Radical Storage provides flexible all-day storage for larger suitcases and multiple bags at competitive rates.
FAQs
No. The O2 Arena explicitly prohibits all backpacks, regardless of size. Use the £10 bag drop if you arrive with a backpack.
A4 measures 297mm × 210mm (11.7 × 8.3 inches). Standard printer paper size. Bags should be no larger in any dimension.
No. The O2 operates a no re-admission policy. Once inside, you cannot leave and return. Bag drop closes 30 minutes after events end.
No. The £10 charge is non-refundable once paid. Check your bag meets policy requirements before leaving home to avoid this cost.
Key Takeaways
The O2 bag policy prioritizes security through strict size limitations. One A4-sized bag or smaller per person enters the arena. Backpacks, laptop bags, camera bags, and large totes are prohibited entirely. The £10 bag drop handles oversized bags, with American Express cardholders receiving complimentary service. No traditional lockers exist; cloakroom serves standing ticket holders only for policy-compliant items.
Plan ahead by using small bags or leaving bags at the accommodation. The O2’s 20,000 capacity and high-profile events justify enhanced security measures. Compliance prevents entry delays and additional costs.