Barcelona

Luggage Storage Provença

Provença

Vennlig person og rask levering og henting.

Persona cordiale e veloce nella consegna e nel ritiro.

Nous avons déposé nos bagages dans un petit magasin alimentaire. L'accueil a été plutôt froid, certainement à mettre sur le compte de la barrière de la langue. Le gérant a laissé nos bagages sans surveillance à coté de la caisse, accessible aux clients sans explication. Nous sommes donc partis inquiets de laisser nos bagages ainsi. Heureusement, le soir nous avons retrouvé nos bagages qui avaient été mis dans une petite réserve entre temps. Je m'attendais à trouver sur place des casiers qui ferment ou au moins que l'on mettent nos bagages directement en réserve sous nos yeux afin de partir pour notre journée rassurés.  En espérant que ce retour d'expérience puisse vous aider à améliorer vos services.

It was super easy; just walked in, showed our reservation email (they didn't seem equipped for scanning the barcode), and took a picture of the receipt.  The bags were stored at the back of the shop, but not in an enclosed area.  That was OK for large heavy suitcases, but would't not have been acceptable for back-packs or anything portable.

Easy and seemless

Sin problema

Was greeted with gruff indifference and lack of care bordering on rudeness by shop owner/assistant. We were asked to leave our bags on the floor in full public view, which was not reassuring. Waited five minutes and asked if he would move them out of view and he got very defensive and agitated and tried to take back our ticket receipts.