London

Paddington Station

Luggage Storage London Paddington Station

London Paddington Station

Very accessible location and very accommodating. This is my 2nd time to book for luggage storage on this store. 

Great service, friendly team, easy drop off and collection. Luggage was secured at all times. 

Muito caro para as condições em que guardam as malas. As malas ficam 'guardadas', literalmente, no meio da loja de conveniência atadas a uma corrente. Eu tinha 2 mochilas, nem vi o local onde as 'guardaram'. Simplesmente levaram as mochilas e trouxeram quando as fui buscar. Sinceramente, só as deixei lá porque já tinha pago, achei bastante caro e precisava mesmo, mas fiquei muito arrependida. Não tem segurança. Só divulgam a localização da 'luggage store' depois de proceder ao pagamento.

At drop off, staff were rude to me. When told I was picking the bag up the day after instead of the same day, demanded to inspect my booking in the app closely and know how much I paid. Also accused me of being a drunk. Staff at pick up were much more pleasant. Location was very convenient and close to the station. Do not expect bags to be locked away somewhere, they are kept in the shop in view of the public attached to a chain. Overall, convenient but other options are likely better suited.

While location was convenient, customer service was very lacking. The various staff that attended to me were all very gruff & unfriendly. With alternative options available nearby, at the same price, would choose another vendor with better customer service

It is not a warehouse as indicated, and the suitcases are exposed to the public. They are in a good location but I wouldn't hire them again. The staff are very friendly.

No es un depósito como se indica, y están expuestas las maletas al público. Están en buena localización pero no los volvería a contratar. El personal muy amable.