Cologne

Cologne Train Station

Luggage Storage Cologne main station

Cologne main station

Easy to find, easy to book, ready to drop bags off. Very responsive help function, both when I needed to extend our booking and also when I had difficulty picking our luggage up.
The collection code email did not arrive as it should but I received help straight away and it was sorted.
I would use them again but do check you have both the drop off email and the collection one. 

Check-in went smoothly, but we wanted to pick up our items sooner—it didn't work out, though, because we hadn't received a pickup code and had to wait 40 minutes for customer service to send us one manually. 

das einchecken hat gut funktioniert, wir wollten unsere sachen eher abholen, ging aber nicht, hatten keinen abholcode bekommen und mussten dann warten bis uns der kundenservice manuell nach 40 min einen code zuschickt 

We rented a locker at the train station in Cologne. It was easy to find. We should have read better, because by the time we had the locker open and everyone wanted to take a sip from the water bottle before closing the locker, the 2 minutes had already expired. So we had to rent a locker again.
We had planned to pick it up at 11.30pm, but we were there earlier and couldn't get the locker open on our own. With the help of the chat it worked.


Wir haben ein Schließfach am Bahnhof in Köln gemietet. Es war einfach zu finden. Wir hätten besser lesen sollen, denn als wir den Schrank offen hatten und jeder noch einen Schluck aus der Wasserflasche trinken wollte, bevor wir den Schrank schließen wollten, waren schon die 2 Minuten abgelaufen. Somit mussten wir erneut ein Fach mieten.
Wir hatten die Abholzeit um 23.30Uhr geplant, waren aber schon früher da, bekamen das Fach alleine nicht auf. Mit Hilfe des Chats klappte es dann.


The lockers were easy to book and find in the central station and a good price. The check in was simple and quick but I wasn’t sent the code to pick up and had to reach out to get one which was slightly stressful before getting a connecting train. Reached out to the online chat and got a response quickly and was sent the codes. Overall a good service and would use again but leave time to pick up in case you need to contact them. 

Your employee Anatoly was great! Our problem was that we wanted to pick up our luggage early and didn't have a code for it. We waited 45 minutes for it. That is not possible.
In addition, my first Paypal payment, which did not work, has not yet been refunded.

Ihr Mitarbeiter Anatoly war super! Unser Problem bestand darin, dass wir unser Gepäck früher abholen wollten und keinen Code dafür hatten. Wir haben 45 Minuten darauf gewartet. Dss geht gar nicht.
Außerdem wurde meine erste Paypal Bezahlung, die nicht funktioniert hat, noch nicht zurückgezahlt.

My lugage was safe and it is very convenient.

How locker works

Accepted items

Opening hoursToday: 24 hours

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