수하물 보관소 엘 카르멘

Confusing experience

When we arrived to the drop off location, the lady was not speaking english but understood what we wanted and refused us immediately, stating they are closed for such a service. We already paid for it and had nowhere else to leave the bags. On the steeet corner (different address) there was similar store name, so we went there to double check we went to the right store. The both stores apparently work together, the service at the second store called the first lady and were discussing a lot till we could go back to a lady and leave our bags there. All in all it was very unprofessional and we lost around 1 hour of our time.

Everything went very well, very easy to reserve and find the locker, very comfortable, thank you! ;)

The store where I left my carrier was very easy to find, the lady is very kind!

Easy and fast without luggage

Good afternoon. I was pleasantly surprised that such a service exists and that it is so easy to use. Everything worked really easily and quickly, without problems and delays. Thank you so much for making life easier for tourists.