Our experience was wonderful. The app was extremely easy to use. The location to store our luggage was just a couple blocks away and both individuals that helped us when dropping off and picking up our luggage were very friendly and helpful.
Although the actual location of the business was a little difficult to find, once we found it, the service was good, our luggage was stored in a closet behind the service desk and was picked up with no problems later in the day.
Really interesting concept and option for us for short term storage of our luggage. My only complaint is that the anonymity of the business pre-booking made it difficult to find our drop-off location. This particular venue had little/no signage. Bums sleeping out front…even our Uber driver didn’t want to leave us there.